Amazon GuardDuty, a powerful threat detection service, is now actively protecting more than 500 base2Services customer accounts. Previously, customers were responsible for enabling and monitoring GuardDuty themselves, as well as reporting any issues to base2Services. Now, with GuardDuty being a mandatory part of our services and integrated into our Bearse Tool Set, our customers can rely on base2Services for complete security management. Our dedicated team provides 24/7 monitoring, ensuring comprehensive protection and fast responses to potential threats.
Benefits of Proactive Security Management
This proactive approach to security management significantly reduces risk for our customers and provides invaluable support, especially to those without dedicated internal security teams. When GuardDuty identifies any high-risk threats, our 24/7 support team steps in immediately, investigating and escalating issues internally or externally as needed.
Beyond threat detection, GuardDuty also flags non-critical issues - processes that may not follow best practices - giving us the opportunity to advise customers on more secure alternatives. Additionally, the on-demand malware scanning feature provides an extra layer of protection, automatically scanning Amazon EC2 instances when triggered by certain findings. This allows us to detect, quarantine, and resolve security issues without delay.
We handle an average of one alert per day, but true security threats are rare. However, having GuardDuty in place means our customers receive constant protection and peace of mind with around-the-clock security support.
Responding to a Security Incident
Recently, GuardDuty alerted us to suspicious activity on a server that is not directly under our services but located within a customer's AWS account that we manage. The server was affected by a newly discovered vulnerability posing a high severity risk that rapidly became a target for exploitation. In response, our team immediately took action, raising the alarm with the customer and running a full malware scan on the server without interrupting its operation. This quick, decisive response ensured the vulnerability was addressed before it could cause further damage, all while keeping the server fully functional.
Our Commitment to Seamless Security Measures
At base2Services, our commitment to seamless security means continuous monitoring, swift response times, and minimal disruptions. With GuardDuty integrated into our Bearse Tool Set and backed by our 24/7 support team, we ensure that our customers’ AWS environments remain secure and their operations uninterrupted. Our proactive approach ensures that security is always in place, without the need for customers to manage it themselves.
Want to strengthen your AWS security and ensure 24/7 protection with GuardDuty? Contact base2Services today or visit our security page to learn how we can manage your cloud security needs and give you peace of mind.
